Privacy Policy

Effective Date - 12/16/24

We may collect the following types of information:

Personal Information: Name, phone number, email address, payment details, and any information you provide to book a consultation or request services.
Health Information: Details you voluntarily share regarding breastfeeding goals, challenges, or concerns during consultations.
Technical Information: IP addresses, browser type, device information, and website usage data through cookies or analytics tools.

How We Use Your Information

We use the information collected to:

Provide lactation consulting services tailored to your needs.
Schedule appointments and send confirmations or reminders.
Communicate with you via phone, text, or email.
Process payments for services.
Improve our website, services, and client experience.
Comply with legal obligations.

We do not sell or share your personal information with third-party marketers.

How Your Information Is Shared

We may share your information with:

The Lactation Network (TLN): If you schedule appointments through TLN for insurance-covered visits.
Payment Processors: To securely process payments.
Service Providers: Professionals or software providers who assist with scheduling, communications, or analytics.
Legal Requirements: If required by law or to protect our rights.

Your information will only be shared as necessary to provide services or comply with legal obligations.

How We Protect Your Information

For questions or concerns about this Privacy Policy or how we handle your information, contact:
Supportive Lactation LLC
Phone: (706) 490-2310
Email: [Insert Email Address]

We implement appropriate technical and administrative safeguards to protect your personal and health information, including secure servers, encrypted communications, and access controls. While we strive for complete security, no method of data transmission is 100% secure.

Cookies and Website Analytics

Our website may use cookies to enhance user experience and analyze site performance. You can control cookie settings through your browser preferences.

Your Rights

You have the right to:

Access, update, or correct your personal information.
Request the deletion of your personal information.
Opt-out of communications, such as appointment reminders.

To exercise these rights, contact us at:
Email: [Insert Email Address]
Phone: (706) 490-2310

Third-Party Links

Our website may contain links to third-party sites (e.g., TLN booking platform). We are not responsible for the privacy practices of these external sites. Please review their policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be reflected on this page, and the effective date will be updated. Please review it regularly.